About us
Trusted hospitality service provider
Established in Sydney 20 years ago as a complete solution to hospitality businesses around Australia. Today our solutions encompass hospitality management in Australia and around the globe.
Flexibility is our strength
We tailor solutions to seamlessly fit your unique outsourcing needs by integrating into your team and listening to your requirements.
Our Supported Industries:
Client Trust and Partnerships
Trusted by 50+ hotels, including local and global brands, for their outsourcing needs in the hospitality sector such as
Industry Compliance
Our Commitment to Quality and Compliance
During the last 20 years we have developed a reputation for quality, aiming for best practice in everything we do. These high standards are reflected in our commitment to compliance.
We are proud that our Quality Management System has gained ISO accreditation and that we meet the ethical audit requirements in regards to labor standards, Health & Safety, the environment and business practices.
At Global Hospitality Solutions, everything we do is guided by our strong set of company values:
Efficiency
A commitment to providing effective solutions that are the best fit for your business
Respect
We consider your business to be our business and treat others and ourselves with the respect.
Integrity
To deliver a consistent and reliable level of service, maintaining professionalism at all times.
Accountability
We take ownership, accept responsibility and are dedicated to improving ourselves.
Our Values
Our values are at the core of everything we do and you’ll experience our commitment to these values in some of the following ways:
Inspiration
Inspiration
We are prepared to go the extra mile to exceed expectations. This includes providing thought leadership to identify new opportunities for growth
Passion
Passion
We are passionate about what we do, resulting in the highest standards of quality, improved efficiencies and productive partnerships
Commitment
Commitment
We are dedicated to using our knowledge and experience to achieve our clients’ business objectives and to create added value
Our differences, Our Strength
Our Difference
Global Hospitality Solutions aligns with a hotel’s values and standards, conducting regular inspections and KPI reporting. Monthly scorecards detail performance, with guest feedback driving action plans. Rigorous recruitment, tailored to hotel needs, ensures staff meet expectations. Recruitment channels include word of mouth, job ads, and social media. Team cohesion is fostered through budgeted team-building activities. Performance issues are promptly addressed, adhering to a tailored code of conduct.
Our People
At Global Hospitality Solutions, we cherish our people as our most valuable asset. Our recruitment process emphasizes alignment with company values, ensuring we attract skilled individuals. Committed to continuous growth, our comprehensive training programs meet client needs and foster professional development. Upholding diversity and inclusion, we foster effective partnerships with clients, supported by robust training standards. We value and recognize our team’s contributions through our incentive program.
Our Technology
Global Hospitality Solutions prioritizes effective communication and utilizes various tools to enhance operations:
Online scheduling and payroll software for on-demand reports.
Weekly inspections, sharing results promptly with partners.
Inter-departmental communication and productivity tracking.
Our Team
Our leadership Team
Moe Khalil
General manager
Fatih Atilgan
National manager
Aabhash Rai
Operations manager- NSW
Yorick Li
Operations manager- QLD
Judy Ong
HR Manager
Joan Diego
Recruitment Manager
Associations & Accreditation
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